CHONKIE COOKIE DESSERTS

FREQUENTLY ASKED QUESTIONS

Where do you deliver?

Our delivery area includes: Boston, Somerville, Cambridge, Medford, Malden, Brookline, and Quincy. If you’re not sure if your address falls within our delivery area, please DM us on IG. (Depending on area, we can deliver outside of our normal route for an additional fee)

How does delivery work?

When your order is confirmed and paid, we will provide a delivery time based on the delivery route. We are only offering drop-off delivery where we will leave your order at a designated spot of your choosing. If you don't provide one, we'll leave it in the safest location that we see upon delivery.

Do you offer pickup?

We do not offer pickup at this time.

Is there a minimum order quantity?

There is no minimum order quantity, but to receive free delivery you must order at least $20. If not there will be a $5 delivery fee.

When will you delivery my cookies?

We deliver cookies on Saturdays. We will confirm a delivery date upon payment.

My order hasn't been confirmed, did it go through?

We will follow up on Thursdays (latest Friday noon) before the delivery for payment and confirmation.

How can I warm my cookies?

If you want your cookies warm and gooey, put them in the microwave for 4-6 seconds.

How long are the cookies good for?

We recommend consuming them within 1-2 days, but they can be kept for up to 5 days if kept in a ziplock bag at room temperature.

How can I save the cookies for later?

You can freeze them in a ziplock bag or airtight container for up to 3 months. When you want to eat them, thaw them overnight in the refrigerator and then take them out until they’re room temperature.